sonitoto Casino & Sportsbook Data Care
This page describes what we collect when you use sonitoto and how we keep that data protected. We operate an online gaming and sportsbook service available to users in supported jurisdictions, and your privacy is central to how we run our platform. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or other local payment methods, or place a wager on Liga 1 fixtures or live-dealer tables, we handle your personal information with care and transparency.
We've built sonitoto around three core commitments: keeping your payment details secure through industry-standard encryption, handling your account and identity verification data only for legitimate service and legal compliance, and giving you clear sight into who we share information with and why. Our policy outlines exactly what we collect, how long we keep it, and what rights you have over your data.
Our services are available only where applicable local law permits. Users are responsible for verifying that access and use of sonitoto comply with the laws of their own jurisdiction.
What We Collect on sonitoto
When you register for a sonitoto account, we ask for your name, email address, phone number, date of birth, and residential address. We collect this information to verify your identity, comply with anti-money-laundering regulations, and communicate with you about your account. We do not share these details with third parties outside our payment processors and compliance partners without your permission.
We also collect transaction data—every deposit you make through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet) is logged in our system, along with the date, time, and amount. This information helps us detect fraud, reconcile your account balance, and process your withdrawals. We keep transaction records for the period required by Indonesian financial regulations.
Our platform tracks your gameplay activity—which games you play, how often, and when—to help us improve the service and detect unusual account behaviour. We also log your IP address, browser type, and device information for security purposes. If you contact our support team via live chat, email, or phone, we store those conversations so we can resolve your issue and improve our service quality.
We use cookies and similar technologies to remember your login preferences, track your session, and measure how you interact with sonitoto. You can manage your cookie preferences in your browser settings, though some features may not work properly if you disable them entirely.
Our sonitoto Data Protection Practices
We encrypt all personal and financial data in transit using TLS 1.2 or higher, and we store sensitive information in secure, access-controlled environments. Our servers are located in data centres with physical security measures and redundant backup systems. We do not sell your data to marketing companies or advertisers.
We share your information only with third parties who need it to process your transactions or comply with law. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, and our bank partners e-wallet, mobile banking, local payment, online payment) receive only the minimum data needed to complete your deposit or withdrawal. We may disclose your information to government agencies or law-enforcement bodies if required by legal process.
- Your data rights
- You may request access to, correction of, or deletion of your personal data by contacting our support team. We will respond within fourteen days.
- Data retention
- We keep account and transaction data for seven years to meet compliance obligations. After account closure, we retain data only as long as the law requires.
- International transfer
- Our servers may sit outside your jurisdiction. By using sonitoto, you consent to the transfer and processing of your data outside Indonesia.
If you have questions about our privacy policy or wish to exercise your data rights, contact our multilingual support team via live chat, email, or phone. We maintain support channels in Indonesian and English, with standard response times during business hours. Our legal team can be reached for privacy-specific enquiries and will respond within five business days.
We update this policy from time to time to reflect changes in technology, regulation, or our service. We will notify you of material changes by email or by posting a notice on sonitoto. Your continued use of the platform after any update constitutes acceptance of the updated policy.